However, we realized during further ideation sessions, that a ticket machine will not match our requirments that we extracted from the field studies. Our users want to find their route on an easy and fast way. If users can buy their ticket at the same machine, it is more likely that users have to spent a lot of time on the machine, while other potential users have to wait. Furthermore we do not want our concept to be dependent on SL or other companies. Our infoscreen should not only help people that want to use public transportation, but generally everyone (mainly tourist) who wants to find a route from A to B. Therefore, we moved away from the idea of creating an improved ticket machine to creating a stationary info-screen that helps people to plan their route from A to B in an very easy, intuitive and fast way. The info-screen is fitted to the needs of our target user group, the tourists. It also provides the possibility to print individualized map with the chosen route information.
Some of the first sketches of our solution.
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| Design of the physical device |
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| Main screen |
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| initial screen to animate user to start interaction |
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| main screen with tourist attraction button clicked |
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| choose languages (appears, when flag sign on main screen clicked) |
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